Privacy Policy
Last updated: 9 August 2026
1. Who We Are
Anya Tours ("we", "us", "our") is a tour operator based in Piliyandala, Sri Lanka. Our website is https://anyatours.com/. For any privacy-related questions, contact us at support@anyatours.com.
2. What Data We Collect
When you make a booking or enquiry we collect:
- Full name, email address, phone number and country
- Travel dates, tour preferences and special requests
- Payment proof uploads (bank transfer receipts) — stored securely outside the public web directory
When you visit our website we may automatically collect your IP address, browser type and pages visited (standard web server logs).
3. How We Use Your Data
- To process and manage your booking and communicate its status to you
- To send confirmation, payment and status emails directly related to your booking
- To comply with our legal obligations (fraud prevention, dispute resolution)
We do not sell, rent or share your personal data with third parties for marketing purposes.
4. Cookies
We use cookies to remember your consent choice (see banner below). We also use Google Translate, which sets cookies from Google to provide translation. By accepting our cookie banner you consent to these cookies. You may decline; essential site functionality will not be affected.
5. Third-Party Services
Google Translate — a Google LLC service that may process page content on Google's servers when you activate translation. Governed by Google's Privacy Policy.
6. Data Retention
Booking records are retained for 7 years for accounting and legal compliance. You may request deletion of personal data not required for legal obligations by emailing us.
7. Your Rights
Under GDPR and applicable Sri Lankan law you have the right to access, correct or delete your personal data, and to withdraw consent at any time. Email support@anyatours.com to exercise these rights.
8. Security
All data is transmitted over HTTPS. Payment proof files are stored in a private directory inaccessible directly from the web. Access to booking data is restricted to authorised staff only.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.